Please read these Terms and Conditions (“Terms”) carefully before using https://pampermeprettyandco.com (the “Site”) operated by Pamper Me Pretty & Co Limited (“we”, “us”, “our”).
Your access to and use of the Site is conditional upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Site.
By accessing or using the Site, you agree to be bound by these Terms. If you disagree with any part of the Terms, you must not use the Site.
- Use by Parents and Guardians
This Site is intended for use by parents and legal guardians arranging children’s parties and events.
Bookings and enquiries must be made by a person aged 18 or over. By making a booking, you confirm that you are:
the parent or legal guardian of the child attending; or
authorised by the parent or legal guardian to make the booking on their behalf.
We do not knowingly enter into contracts with individuals under the age of 18.
- Use of the Site
You agree to use the Site lawfully and not:
attempt to gain unauthorised access to the Site or its servers;
introduce viruses, malware or harmful material;
misuse interactive features (if any);
use the Site in any way that may damage or impair functionality.
We do not guarantee that the Site will always be available, uninterrupted, secure or free from errors or viruses. - Intellectual Property
All content on the Site, including text, graphics, logos, branding, images and layout, is owned by or licensed to us and is protected by intellectual property laws.
You may not reproduce, distribute, modify or commercially exploit any content without our prior written consent.
Nothing in these Terms grants you any licence or right to use our intellectual property other than for personal, non-commercial viewing of the Site. - Links to Third-Party Websites
The Site may contain links to third-party websites or services that are not owned or controlled by us.
We have no control over, and accept no responsibility for, the content, data protection practices or availability of any third-party websites. Accessing third-party websites is at your own risk. - Data Protection and Cookies
This Site uses cookies. For full details of how we use cookies, please refer to our Cookie Policy: https://pampermeprettyandco.com/cookie-policy/
We collect and process personal data in accordance with our Privacy Policy: https://pampermeprettyandco.com/privacy-policy/
By using the Site and making a booking, you acknowledge that you have read and understood these policies.
EVENT BOOKINGS AND SERVICES - Booking Confirmation and Contract Formation
Information on the Site relating to services, packages and pricing is provided for general guidance only and does not constitute a binding offer.
A contract between you and us is formed only when:
we have received the required deposit or payment (as applicable); and
we have issued written confirmation of the booking.
Your booking will relate only to the services set out in your booking confirmation, including the agreed date, time, location and package. - Payment Terms
A non refundable deposit of 30% is required to secure a booking.
The remaining balance must be paid no later than 7 days before the event unless otherwise agreed in writing.
If payment is not received by the due date, we reserve the right to cancel the booking without liability.
Payments are processed via bank transfer or sumup We are not responsible for delays or issues caused by third-party payment providers. - Cancellations and Rescheduling
Deposits are : non-refundable / refundable subject to conditions].
If you cancel:
More than cancel 60 days before the event, we will offer you to reschedule.
Within 60 days of the event, we will retain deposit.
Any agreed rescheduled date is subject to availability.
If we cancel due to circumstances outside our reasonable control (including illness, venue closure, severe weather, or government restrictions), we will offer a reschedule or refund of sums paid for services not delivered. We are not responsible for third-party costs (e.g. venue hire, catering, decorations) unless expressly agreed in writing. - Parental Responsibility and Supervision
Unless expressly agreed otherwise in writing:
Children remain the responsibility of the booking parent/legal guardian (or supervising adult) at all times during the event.
We do not provide one-to-one supervision.
We are responsible only for delivering the agreed activities and are not responsible for general supervision of children.
You must ensure that sufficient responsible adults are present throughout the event. - Venue Responsibility
Where the event takes place at a venue arranged by you:
You are responsible for ensuring the venue is suitable and safe.
You are responsible for compliance with venue rules.
We are not responsible for the condition, safety or suitability of third-party venues.
Where we arrange the venue, our responsibility is limited to reasonable care in selection. - Health, Allergies and Additional Needs
You must inform us in advance of any medical conditions, allergies, behavioural considerations or additional needs that may affect participation.
You confirm that any information provided is accurate and complete.
We reserve the right to modify activities or refuse participation in an activity where we reasonably believe there may be a safety risk. - Behaviour and Safety
We reserve the right, at our reasonable discretion, to pause or terminate an event where:
behaviour presents a safety risk to children, staff or property;
supervising adults fail to exercise appropriate control; or
venue rules are breached.
In such circumstances, refunds will not be provided. - Photography and Media
Photography and recording (where applicable) are governed by our Photography & Media Policy and safeguarding procedures.
Images of children will only be used where appropriate parental consent has been obtained.
We will not publish children’s full names alongside images. - Confidentiality
Personal information supplied to us will be handled in accordance with our Privacy Policy.
We will treat confidential business information as confidential unless disclosure is required by law or necessary for performance of our services.
LIABILITY - Limitation of Liability
Nothing in these Terms excludes or limits liability for:death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation; or
any liability which cannot lawfully be excluded or limited.
Subject to the above:
Our total liability to you arising out of or in connection with a booking (whether in contract, tort or otherwise) shall not exceed the total amount paid by you for the booking giving rise to the claim.
We shall not be liable for any indirect, consequential or special loss, including loss of profit, loss of savings, loss of contract or loss of enjoyment.
We are not responsible for loss or damage arising from inaccurate information provided by you.
- Events Outside Our Control
We are not liable for failure or delay in performing our obligations where such failure or delay results from events outside our reasonable control. - Changes to These Terms
We reserve the right to modify or update these Terms at any time. Updated Terms will be published on the Site and will take effect upon publication. - Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales.
Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. - Contact Us
If you have any questions about these Terms, please contact us at:
Email: info@pampermeprettyandco.com
Address: unit 27 the baytree centre,brentwood CM144BX
Telephone: 01621 927102